Shipping Policy

1. Packaging Details

• All orders are carefully packed to ensure that your products reach you in perfect condition.
• Fragile and delicate items are packed with extra cushioning and protective materials.
• Each package is sealed securely before dispatch to avoid tampering.

2. Delivery Timelines

• Orders are usually processed and dispatched within 1–3 business days of order confirmation.
• Standard delivery timelines vary between 5–7 business days, depending on your location.
• For remote or non-serviceable areas, delivery may take longer.
• In case of unavoidable delays, our team will notify you by email or phone.

3. Tracking Details

• Once your order is shipped, you will receive an email/SMS with the tracking ID and courier details.
• You can track your shipment directly on the courier partner’s website or through the tracking link shared.
• For any tracking or delivery-related queries, please write to us at hello@ezmera.com with your order number.